multiple issues

Popular automatic website translation tool

multiple issues

Postby mantis8 » Wed Aug 16, 2017 10:01 pm

I have had nothing but trouble with this plugin!

After I installed it, none of the language options showed up for my blog visitors, only on the admin page. I made numerous changes, saved them, but nothing changed.

Out of the blue, about a week or so later, all the foreign flags show up on my blog, covering the top portion of my blog!

I changed the option for a single dropdown, but it won't save the changes either, so I deactivated the plugin, then deleted it, but that only removed the flags. All the language options are all over the top of my blog's front page.

Furthermore, when I tried to finalize my order, it only gives me the option to translate my blog from English to Spanish! I thought there were 103 different language options. On top of that, I get another error message saying that I must use only lowercase letters in my domain name, so I don't even know if my order is complete.

I also paid for the $4/month option to use google neural-network translations, so I don't know if that is even working or not.

http://www.biblebookprofiler.com/blog/" rel="nofollow" target="_blank [I'm using the latest version of WordPress and a stock theme.

I deleted the gtranslate plugin about an hour ago, but it's still active on my blog!

I have to go to work now, so I won't be able to respond until tomorrow.
mantis8
 
Posts: 1
Joined: Wed Aug 16, 2017 9:49 pm

Re: multiple issues

Postby Edvard » Wed Aug 16, 2017 11:20 pm

Hi,

I think you have caching plugin which causes the described issues. Make sure to clear your website cache when you change something.

You have subscribed to our Bilingual plan which offers only 1 additional language. On the complete order page you need to select 2 languages, your original language (translate from) and the language you wish your website to be translated (translate to). If you need more than 1 language you need to upgrade your plan.

There is no need to use upper case letters in domain name.

You can check more details about available plans on https://gtranslate.io/#pricing page.

If you need help configuring it for you, please contact our Live Chat https://gtranslate.io/#contact

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

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Edvard
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Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia


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