Forum Archive - [Solved] Problem with Free Version

Like this translation widget one of teh best we have tried, we were looking for a paid version but dont think we could use yours has our site is built in ASP and running on IIS. However we have tried the free version and it works but we have one problem, when it translate the page it adds some coe to one link and stops it working and we cannot see why <div style="text-align: right; float: right; width: 100px; padding-top: 10px; padding-right: 10px;"><img src="../images/video_play.jpg" style="text-align: left; border: medium none; vertical-align: middle; height: 15px; width: 15px;"> <span onmouseover="_tipon(this)" onmouseout="_tipoff()"><span class="google-src-text" style="direction: ltr; text-align: left;">Photo Gallery</span> Galleria fotografica</span> </div> is it a layout issue? any ideas?

Hi, If you have PHP support on your server and ISAPI rewrite the Pro should work for you. Pleas check the server requirements here: https://gtranslate.io/faq The code is added by Google Translate engine. You can try to validate your site and make sure that it uses valid HTML: http://validator.w3.org if there are errors, we suggest to fix them.

thx for reply it was a layout issue. we are on shared hosting and dont have PHP support on your server and ISAPI rewrite. I have a new issue now some pagesa re not translating and it is giving ajavascript error Webpage error details Message: '_gaq' is undefined

Probably you have enabled Analytics feature, however you don't have Google analytics installed on your site.

we do have Google analytics installed on our site and to my knowledge we did not enable this on teh translation widget

_gaq error is related with google analytics code. May be you don't have it on all your pages.

yes we do, how do we disable it withn the translation widget?

There is Analytics feature in GTranslate which need to be disabled.

just looked we never clicked that box so it would not be using Google Analytics within the widget, looks like you have an issue

If you click on a flag or select a language from dropdown box and instead of redirecting to Google you get _gaq is not defined error then it means that you are using Analytics. May be you have cache?

sorry it appares you are correct we dont have Google Analytics on the pages that dont work ;-(