Hello. Sorry for bad English. I am your client on paid plan. Please understand the payment for services
I have 2 sites in the system
http://kak-svoimi-rukami.com
http://vsaduidoma.com
First I chose the Custom rate
v All languages ←
v Neural translation
v Search engine indexing
v Edit translations
x URL translation
But the Url translation did not work (the situation is described here translation-url-does-not-work-t6411.html)
Then I removed the URL translation option →
The price became 14.99
I paid August 16, 2018 14.99 for one site.
Today, 08/19/2018 my cards have been withdrawn from 9.99 and 24.99
14.99 * 2 = 29.98
And spent 49.97
Request or refund the money or pay it off next month. There was some error
2nd question
The Wodpress website has W3 total cache and Gtranslate (a paid plan without URL translation - it does not work, it's disabled)
Please tell me whether you need to cache subdirectories ./en/ / de / etc.
The thing is that the folder with the page cache w3 total cache has grown very large and grows every day.
Does gtranslate have a load on the server - after all, as far as I understand the cache is on your server?
PS Please make a personal account of the user - without it it is very inconvenient!