Forum Archive - Redirect problem, not opening the translations

Hi, we have installed the GTranslate to Joomla 2.5. and followed the instructions for setting it up (sitemap, config-file changes, /catche folders, htaccess-file changes, robot.txt file etc. We have the following problem: Site stays in mainlanguage and does not show the automatic translation /fi/. We can see the correct URL in the bottom left-corner of the screen (f.ex. /fi/page-alias), but after some time the site URL in the browser still is showing the mainlanguage URL. For example when on this page: http://internet-content.net/websites-al ... ebsite-all And we click the Finnish flag, we can see the URL http://internet-content.net/fi/websites ... ebsite-all at the bottom leftcorner, but after some time the site is ending in the mainlanguage URL http://internet-content.net/websites-al ... ebsite-all. So seems that no change to get to the any translation side of the site, but always staying in the English language (main-language). (Note, some of the texts are in Finnish now since we thought we are translating the Finnish side, but were in the English side all the time...) What can be causing this problem of not being able to access the translated side at all? - Anne

Hi, I can see that you have a redirect from http://internet-content.net/fi/websites ... ebsite-all to http://internet-content.net/websites-al ... ebsite-all What is the main language for your website? May be you can post your .htaccess file, so I can check it for you? Thanks!

Hi, main language is English. Here is the htaccess file info: ## # @package Joomla # @copyright Copyright (C) 2005 - 2013 Open Source Matters. All rights reserved. # @license GNU General Public License version 2 or later; see LICENSE.txt ## ## # READ THIS COMPLETELY IF YOU CHOOSE TO USE THIS FILE! # # The line just below this section: 'Options +FollowSymLinks' may cause problems # with some server configurations. It is required for use of mod_rewrite, but may already # be set by your server administrator in a way that dissallows changing it in # your .htaccess file. If using it causes your server to error out, comment it out (add # to # beginning of line), reload your site in your browser and test your sef url's. If they work, # it has been set by your server administrator and you do not need it set here. ## ## Can be commented out if causes errors, see notes above. Options +FollowSymLinks ## Mod_rewrite in use. RewriteEngine On # gtranslate config RewriteRule ^([a-z]{2}|zh-CN|zh-TW)/([a-z]{2}|zh-CN|zh-TW)/(.*)$ /$1/$3 [R=301,L] RewriteRule ^([a-z]{2}|zh-CN|zh-TW)/([a-z]{2}|zh-CN|zh-TW)$ /$1/ [R=301,L] RewriteCond %{REQUEST_FILENAME} !-f RewriteRule ^([a-z]{2}|zh-CN|zh-TW)/(.*)$ /gtranslate/translate.php?lang=$1&url=$2 [L,QSA] RewriteRule ^([a-z]{2}|zh-CN|zh-TW)$ /gtranslate/translate.php?lang=$1 [L,QSA] ## Begin - Rewrite rules to block out some common exploits. # If you experience problems on your site block out the operations listed below # This attempts to block the most common type of exploit `attempts` to Joomla! # # Block out any script trying to base64_encode data within the URL. RewriteCond %{QUERY_STRING} base64_encode[^(]*\([^)]*\) [OR] # Block out any script that includes a <script> tag in URL. RewriteCond %{QUERY_STRING} (<|%3C)([^s]*s)+cript.*(>|%3E) [NC,OR] # Block out any script trying to set a PHP GLOBALS variable via URL. RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR] # Block out any script trying to modify a _REQUEST variable via URL. RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2}) # Return 403 Forbidden header and show the content of the root homepage RewriteRule .* index.php [F] # ## End - Rewrite rules to block out some common exploits. ## Begin - Custom redirects # # If you need to redirect some pages, or set a canonical non-www to # www redirect (or  vice versa), place that code here. Ensure those # redirects use the correct RewriteRule syntax and the [R=301,L] flags. # ## End - Custom redirects ## # Uncomment following line if your webserver's URL # is not directly related to physical file paths. # Update Your Joomla! Directory (just / for root). ## # RewriteBase / ## Begin - Joomla! core SEF Section. # RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] # # If the requested path and file is not /index.php and the request # has not already been internally rewritten to the index.php script RewriteCond %{REQUEST_URI} !^/index\.php # and the request is for something within the component folder, # or for the site root, or for an extensionless URL, or the # requested URL ends with one of the listed extensions RewriteCond %{REQUEST_URI} /component/|(/[^.]*|\.(php|html?|feed|pdf|vcf|raw))$ [NC] # and the requested path and file doesn't directly match a physical file RewriteCond %{REQUEST_FILENAME} !-f # and the requested path and file doesn't directly match a physical folder RewriteCond %{REQUEST_FILENAME} !-d # internally rewrite the request to the index.php script RewriteRule .* index.php [L] # ## End - Joomla! core SEF Section. Greetings, Anne

Hi, Have you installed the GTranslate plugin for Joomla?

Yes, the System - GT Translate plugin. Here the details: Basic Options Google Translate API key (given our API key) Cache Time 365 SSL Verify Peer No Detect Main LanguageYes Detect User LanguageYes Debug Mode Write on file Site Language English . Anne

You did a wrong installation, please check our documentation: https://gtranslate.io/docs/57-gtranslat ... umentation as you see it says: NOTE: Please DO NOT install both the Joomla plugin version and the General version at the same time. As I can see you have installed both. So, please uninstall the general version by deleting gtranslate folder and removing .htaccess rules and enable the GTranslate plugin. If you are having issues with the installation we can install it for you. You can send FTP and admin access details using our contact us form on our home page. P.S. Google Translate API key is optional, unless you want to pay for it. Thanks!

Hi, thanks that did it! We took away the other version. Thanks! - Anne

You are welcome. Please feel free to open a new support request if you have any other issues. Thanks!