Forum Archive - WebSite links with /it or /ru or /en

Hi, My website open in french (my language). When I click on a flag, website turn during 2 minutes. Page open, but not translate and links of my menu are /it (if I had click on italian flag - en if I had click on english flag, etc...) and open nothing when we click on a link of menu. If i click on french flag, it open my page (which is ever in french) but links menu are ever /it (or /en ....) If I close my website, delete cache from navigator, I open my website in french but with links /it (or others) To resume : flags open nothing - click on flag make my website turning 2 minutes - url is change and open nothing - my website doesn't work we can only go to the first page.

Hi When I have activate plugin cache, I had enormous problems with others modules (random, gallery, etc...) so I can’t use it. I have desable it and my modules works fine. But, I have ever problem with GTRanslate, when I click on flag : 2 minutes to open the same page (without translation) and my menu links are changed. And links don’t work more. Do you think it is a problem with “pro” version ? If I use only “free” version, will I have those troubles ? If I use "entreprise" solution, will I have those troubles ? Is there a "real" support with enterprise wich responds quickly (1 hour max) ?

Hi, It's usually slow in the first run but when your site is translated and the translations are cached it will be almost the same speed as your website is. Enterprise version will work faster . We are trying to respond to all the requests and keep our customers satisfied.

Hi Yana, I have so much problems, I have change “operate with GTrans Pro version” to off. Nothing works with pro. Ok, why not a little slowly, but it wasn’t slowly, it didn’t work. Translation aren’t made. After 5 minutes “waiting” (do you know a visitor which stay 5 minutes to have a new page ?) we stay on french page and links are in the language selected and impossible to change it. If I enable system cache plugin, there is no change for slow and translation, and a lot of my others modules don’t work correctly. So, I am asking me, and asking you, why is there so much problems ? When you say, “first run slow” and will be ok after cached. But, every new visitor will have this problem ? They will have to wait translations going in cache ? Regards

Hi, When you install the Pro version it needs to translate your page. So when you are loading a new language for the first time it is making the translation and caches it, so next run will be smooth. If you are having any issue, please write exact issue and step-by-step guide how we can see the issue, so we can provide you a solution. If you don't do that and making a lot of modifications during our investigation, we cannot provide a solution to you. So if you want your issues to be solved, please use that rule when posting issues. If you do not want to use Pro version, please ask for a refund. Thank you!

Hi Evard, So, can you tell me if every new visitor will have this problem of translation ? They will have to wait translations going in cache ? Or is it only for "the" website ?

If it is already translated it will load fast, otherwise it may take some time to load a page depending on how much content needs to be translated. Thank you!

So, for the "first" visit, they have to wait (here on my website : 4 or 5 minutes) ? They have bad links in top menu, they are ever on french page, but at the second visit it will be ok ?

Hi, It shouldn't take 5 minutes . Please make sure that /gtranslate/cache/ folder permission is 777. If you can send me ftp access info I can install general version.

Hi Yana, /gtranslate/cache/ folder permission is 777 it is one of the first thing I did when I have install GTRanslate pro. Regards

Hi, I would recommend installing the General version.

Hi, What is general version ? free version ?

Please check GTranslate Pro General installation on https://gtranslate.io/docs/57-gtranslat ... umentation You will need to disable the GTranslate Pro plugin in that case. Thank you!

Hi, What difference between pro and general ?

Hi, It is also the Gtranslate Pro. General version is for all platforms, not only for Joomla. The only difference is the installation process.

Hi Yana, Do I have to desinstall something before ? Or disable ? Regards

Hi, You should disable gtranslate system plugin before installing the general version.

Hi, I have disable gtranslate plugin I have download gtranslate with binary I have upload info.php I am here now : To see the PHP information upload info.php to the /gtranslate directory and access it by http://domain.com/gtranslate/info.php You know the name of my website, can you check if all is ok and if I can continue ? Because I see some of them but I am not sure for version. And after you say to add to .htaccess RewriteRule ^([a-z]{2}|zh-CN|zh-TW)/([a-z]{2}|zh-CN|zh-TW)/(.*)$ /$1/$3 [R=301,L] RewriteRule ^([a-z]{2}|zh-CN|zh-TW)/([a-z]{2}|zh-CN|zh-TW)$ /$1/ [R=301,L] RewriteCond %{REQUEST_FILENAME} !-f RewriteRule ^([a-z]{2}|zh-CN|zh-TW)/(.*)$ /gtranslate/translate.php?lang=$1&url=$2 [L,QSA] RewriteRule ^([a-z]{2}|zh-CN|zh-TW)$ /gtranslate/translate.php?lang=$1 [L,QSA] My website is in french, do I have to change like that for all languages we need ? Example for chinese, english, russian, italian, is it like that ? RewriteRule ^([a-z]{2}|zh-CN|ru|en|it)/([a-z]{2}|zh-CN|ru|en|it)/(.*)$ /$1/$3 [R=301,L] RewriteRule ^([a-z]{2}|zh-CN|ru|en|it)/([a-z]{2}|zh-CN|ru|en|it)$ /$1/ [R=301,L] RewriteCond %{REQUEST_FILENAME} !-f RewriteRule ^([a-z]{2}|zh-CN|ru|en|it)/(.*)$ /gtranslate/translate.php?lang=$1&url=$2 [L,QSA] RewriteRule ^([a-z]{2}|zh-CN|ru|en|it)$ /gtranslate/translate.php?lang=$1 [L,QSA]

Hi, You need to change the default language in the config.php file . There is no need to change the redirection rules.

Hi, In your guide, you say to change .htaccess Now you say I have to change congig.php ? I have that in config.php <?php define('MAIN_LANG', 'en'); // Main language code: en, ar, bg, hr, cn, ct, cs, da, et, tl, fi, fr, gl, el, iw, hi, es, nl, id, ja, ca, ko, lt, lv, mt, de, no, pt, ru, ro, sr, sk, sl, sv, th, tr, uk, hu, vi, it, pl, sq define('API_KEY', 'INSERT-YOUR-KEY'); // You can get your Google Translate API key from https://code.google.com/apis/console/?api=translate define('AUTO_DETECT_LANG', false); // set to true if you have mixed language content, works with Google only define('CACHE_TIME', 365*24*60*60); // 1 year by default, no need to decrease define('LICENSE', 'license.dat'); define('SSL_VERIFY_PEER', true); // disable if you get CA certificate error and cannot reconfigure your server to solve the issue define('FOLLOW_LOCATION', false); // if your site have redirects for some URLs and for that reason you see blank pages, you need to enable this feature define('USE_BING_TRANSLATOR', false); // Enable it to use Bing Translotor instead of Google Translate define('BING_API_KEY', 'INSERT-YOUR-KEY'); // If the option above is enabled you need to get your Bing API key from http://www.bing.com/developers/createapp.aspx (PHP SOAP client is required) define('DEBUG', false); // turn on for debug mode // username and password to edit translations, please change for security reasons, // this is not your google login/pass, you need to think something new define('USER', 'USER-NAME'); define('PASS', 'SOME-PASSWORD'); My default language is fr, I must change define('MAIN_LANG', 'en') by define('MAIN_LANG', 'fr') ? Something else ? User name and password ? If I want to translate only in italian, russian, spanich, do I have to change something ? What is it about .htaccess ? Have I to add what you say in your guide ? What do I do with this code you had tell me to add few days ago ? RewriteEngine On #redirection pour gtranslate RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_URI} !index.php RewriteCond %{REQUEST_URI} !(.*)/$ RewriteRule ^(.*)$ http://cannesinfo.com/$1/ [L,R=301]

Hi, Yes, you need to change default language to fr and set username/password for editing. By default there is no need to change gtranslate redirection rules. It will activate all languages. If you want to disable other languages you can replace [a-z]{2}|zh-CN|zh-TW with the language codes which you want to enable. Please do not delete the rules which I sent. Put GTranslate redirection rules after that rules.

Hi, It is better, but there is "new" problems. 1 - On page "Accueil" when we click on a flag, template is not good in bottom. 2 - very big problem : I have accordion menu on left ("Annuaire") when we click on, we return immediatly in french. 3 : links are like that : http://www.domaine.com/gtranslate/translate.php?lang=en&url=contact-menu/ (there is a big /gtranslate/translate.php which is very very very bad) 4 - when I send a message from my contact form : - envoyer is not translate - after click on "envoyer" we return in french 5 - tooltips are not translate 6 - I have a search module, inside there is "Recherche..." that is not translate So, I have disable "Operate with GTranslate pro version" because I can't leave it like that. There is too much new problems. If you can help me for those new problems. Regards

Hi, Please find my response below: 1. I have checked your HTML and you have a lot of end of tag errors. Please check your website with validator.w3.org and fix all the end tag errors in your HTML which will fix the template issues after translation. 2. I can see it in English. However when I click on a link it redirects to gtranslate/translate.php I think that you have something wrong in your .htaccess redirect rules. If you send me the contents of your .htaccess I can check it for you. 3. Please check #2. 4. Your contact form uses input tag for the buttons, it need to be converted to button. If you can give me FTP access I can modify it for you or you can modify it yourself. 5. Where I can see a tooltip? If you keep tooltip text in title attribute it will be translated, otherwise it will not, since it is javascript specific. 6. As mentioned input tag values are not being translated and you use javascript to set a value in French. You will need to use placeholder attribute instead. Thanks!

Hi Evard Thank your for your answers. 1. I will try to fix that, but in a joomla template it is difficult to change this sort of errors 2. I send you my .htaccess by mp 3. same, I send you my .htaccess 4. when it is not "pro" activate, it is translated. It isn't translated when it is with "pro" GTranslate. So are you sure it is a problem of "my" contact form ? 5. for example, when you are in accordion menu at left, when you put your mouse on "Alimentation" you can read "cliquez pour ouvrir". But when it is not "pro" activate, it is translated. It isn't translated when it is with "pro" GTranslate. So, are you sure it is a problem of my website ? 6. if it is too hard, it is not important, because I have only one input tag (search) Thank you, I send you my .htaccess

I can't send you mp : When I try to add you to create mp : Some users couldn’t be added as they have disabled private message receipt.

Please use our contact us form on home page to send sensitive data.

Please use our contact us form on home page to send sensitive data. Hi Edvard I have send you content of .htaccess with your contact form. Regards

Hi, I have buy GTranslate Pro since 22-08-2014. And I have never can use it. Is it possible, please, to have a resolution of my problems ? Regards

Hi, We have replyed to your ticket. Can you please respond? You have sent an incorrect .htaccess file since there are no any gtranslate rules. Thank you!

I have reply 2 minutes after having receive your reply. Every time I answer 1 or 2 minutes after your answer. And you answer me 1-2 or 3 days after.

Please write your response here, because you have not responded to Yana's request to your ticket number 1314196335. Thank you!

Please write your response here, because you have not responded to Yana's request to your ticket number 1314196335. Thank you! I did it immediatly : http://www.webgraphie.com/no/Sans-titre-1.jpg

Hi, We have not received your email. Please use [email protected] for further communication. Thank you!

Hi Edvard, I have send it again, but I have answer you to your mail. Regards.

Thank you!