woocoommerce login page
Feb 5, 2017 3:25 pm by fabbrichetta
Feb 5, 2017 3:25 pm by fabbrichetta
Hello,
I have a problem with translated version of my woocommerce website. I cannot login. The page refresh without any error
https://www.vectorealism.com/en/my-factory/
Do you have any advice?
Re: woocoommerce login page
Feb 5, 2017 6:39 pm by Yana
Feb 5, 2017 6:39 pm by Yana
HI,
Can you please send login/password and ftp access so we can check it? You can use [email protected] email address.
Re: woocoommerce login page
Feb 6, 2017 3:00 pm by fabbrichetta
Feb 6, 2017 3:00 pm by fabbrichetta
Hello,
unfortunately I cannot provide FTP access for my website; can you please suggest me what to check instead?
Best regards,
Marco
Re: woocoommerce login page
Feb 7, 2017 11:03 am by fabbrichetta
Feb 7, 2017 11:03 am by fabbrichetta
Hello,
do you have any advice on what I can check by myself?
Re: woocoommerce login page
Feb 8, 2017 3:14 pm by Yana
Feb 8, 2017 3:14 pm by Yana
Hi,
Can you provide with the username/password, so we can try to login and investigate the issue?
Re: woocoommerce login page
Feb 8, 2017 3:18 pm by fabbrichetta
Feb 8, 2017 3:18 pm by fabbrichetta
ok I've just sent you an email
Re: woocoommerce login page
Feb 9, 2017 7:18 am by Yana
Feb 9, 2017 7:18 am by Yana
Hi,
Please set cookie domain with the dot. In wp-config.php add the following line
define( 'COOKIE_DOMAIN', '.vectorealism.com' );
Re: woocoommerce login page
Feb 9, 2017 7:35 am by fabbrichetta
Feb 9, 2017 7:35 am by fabbrichetta
thank you, this has solved the problem
Regards
Re: woocoommerce login page
Feb 9, 2017 1:32 pm by Yana
Feb 9, 2017 1:32 pm by Yana
You are welcome!
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