Wrong Version

Popular automatic website translation tool

Wrong Version

Postby worldcloud.com » Thu Feb 07, 2013 2:43 am

I purchased gTranslate buy clicking on the 'Buy Now' button from within the gTranslate free plug-in inside of WordPress. I paid and was sent files; however, these files and instructions seem to be for Joomla and not WordPress. I see that there are several versions.

Since this has not been installed, it appears that I qualify for the 'Money Back Guarentee'. I don't want my money back, I simply would like to exchange my license for the one I intended to purchase (WordPress).

I'm not sure this is the most appropriate means to but I could not find the 'Contact Us' form mentioned in the documentation and the email address was marked 'no reply'. My Order number was #75028 and the new files can be sent to the same email address and activated for the same domain.

Thanks,

Joe
worldcloud.com
 
Posts: 2
Joined: Thu Feb 07, 2013 2:35 am

Re: Wrong Version

Postby Edvard » Thu Feb 07, 2013 1:21 pm

Hi,

We have sent all the versions including WordPress. If you are having problems installing it you can send us your ftp access and wordpress backend access using our contact us form on our home page and we will install it for you.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Edvard
Site Admin
 
Posts: 4183
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia

Re: Wrong Version

Postby worldcloud.com » Tue Feb 26, 2013 5:59 am

If you sent all the versions than you need to update your documentation. As long as you are willing to install it, it doesn't really matter I just need to cross this off my list...

I have no issue with giving you FTP access to my site, but I publish those in this forum for anyone. How do I send you access?
worldcloud.com
 
Posts: 2
Joined: Thu Feb 07, 2013 2:35 am

Re: Wrong Version

Postby Yana » Tue Feb 26, 2013 2:43 pm

Hi,
You can find the documentation here
https://gtranslate.io/docs/57-gtranslat ... umentation
Please use contact form on our homepage to send the information.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4133
Joined: Thu Jan 12, 2012 6:21 pm


  • Related Topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 0 guests

2GLux