Module Issue with Cufon promblem

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Module Issue with Cufon promblem

Postby magicman » Thu Feb 19, 2015 6:45 pm

We have installed your Gtranslate free version module (http://extensions.joomla.org/extension/gtranslate) on website http://www.knoedler.com top right side. On our website some fonts are under canvas cufon so those text will not be translated to selected language.

For this we have found solution on one of your forum link (cufon-problems-t723.html) that if we will upgrade it to your pro version module than it this will fix this problem. So is it possible with Pro version and if its possible than how I will get Gtranslate Pro version Joomla module and is there anything to do with this or just install it on free version module?
magicman
 
Posts: 5
Joined: Thu Feb 19, 2015 6:30 pm

Re: Module Issue with Cufon promblem

Postby Yana » Thu Feb 19, 2015 7:36 pm

Hi,

You can get GTranslate Pro here https://gtranslate.io/#pricing. You will receive the package by email.
You can find the Gtranslate Pro documentation here https://gtranslate.io/docs/57-gtranslat ... umentation .
You should install the Pro version and enable "operate With Pro" option in GTranslate free module settings page.
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
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Re: Module Issue with Cufon promblem

Postby magicman » Thu Feb 26, 2015 9:58 am

Hi Yana,

Thanks for reply. I have set Pro version with GTranslate module and it works fine for some page. But on some pages got stuck and it kills the execution of website like below image.

Image

Can you please assist that whats wrong with this?

Website link: http://knoedler.com
magicman
 
Posts: 5
Joined: Thu Feb 19, 2015 6:30 pm

Re: Module Issue with Cufon promblem

Postby Yana » Mon Mar 02, 2015 6:55 pm

Hi,
Please check the PHP error logs. Also try to enable gtranslate debug mode and check the debug.txt file.
Regards,

Yana Ghahramanyan - GTranslate Team

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Yana
 
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Re: Module Issue with Cufon promblem

Postby magicman » Thu Mar 12, 2015 9:59 am

Hi Yana,

I enabled Debug mode from Gtranslate Plugin. So now where can I find this debug.txt file?

Is it possible for your support team to check and fix this issue? Please let me know so I will give you admin and FTP details of website on your email address.

Thanks.
magicman
 
Posts: 5
Joined: Thu Feb 19, 2015 6:30 pm

Re: Module Issue with Cufon promblem

Postby Yana » Thu Mar 12, 2015 7:21 pm

Hi,
The debug.txt should be in plugins/system/gtranslate/gtranslate/ directory. You can send the password and I'll check it.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
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Yana
 
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Re: Module Issue with Cufon promblem

Postby magicman » Mon Mar 16, 2015 1:54 pm

Hi,

Can you please give me your email so I will send you admin and FTP login information on that.

Thanks.
magicman
 
Posts: 5
Joined: Thu Feb 19, 2015 6:30 pm


Re: Module Issue with Cufon promblem

Postby magicman » Tue Mar 17, 2015 5:40 pm

Hi,

Sent you PM including required login details. Please check and let me know once you will fix this.

Thanks.
magicman
 
Posts: 5
Joined: Thu Feb 19, 2015 6:30 pm

Re: Module Issue with Cufon promblem

Postby Yana » Thu Mar 19, 2015 2:57 pm

Hi,
I have checked your website. There are some HTML validation errors on http://www.knoedler.com/rfqs-and-orders page. Please fix end tag errors and the page will be translated properly.
It seems you modified the GTranslate free module script and the error is in that script.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4134
Joined: Thu Jan 12, 2012 6:21 pm


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