not working...

Popular automatic website translation tool

not working...

Postby mircrane » Mon Feb 10, 2014 5:28 am

autoction.com

translated pages are not working. pls. check and help me~~!

"An error occurred.

Sorry, the page you are looking for is currently unavailable.
Please try again later.

If you are the system administrator of this resource then you should check the error log for details.

Faithfully yours, nginx."
mircrane
 
Posts: 21
Joined: Wed Sep 05, 2012 9:33 am

Re: not working...

Postby Yana » Mon Feb 10, 2014 11:35 am

Hi,
Please check your page response time. If your it takes more than 5 seconds to get a response from your server for the first http request, then you will see that message. You can use http://tools.pingdom.com/fpt/ to check the response time.
I have checked with Amsterdam server and it takes 9 seconds to load.
You need to make sure that it takes not more than 5 seconds to respond to the first http request.
Regards,

Yana Ghahramanyan - GTranslate Team

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Re: not working...

Postby mircrane » Tue Feb 11, 2014 6:12 am

Dear Yana,

Thanks for your advice but I really can't understand because I don't know about technical things.
Most important issue for me is "how I can make it normal"...

what would be the solution for this delay problem? change hosting or what I can do for better respond time?

Now using godaddy hosting (before used bluehost but changed last year with similar problem). if can solve problem, I am ready to move!

wait for your help~!
mircrane
 
Posts: 21
Joined: Wed Sep 05, 2012 9:33 am

Re: not working...

Postby mircrane » Tue Feb 11, 2014 9:00 am

Dear Yana,

With your advice, I tried to test my web with most module unpublished to shorten loading time. If you check our web now, it only have head and tail.

and http://tools.pingdom.com/ test mark 3-4s for loading time. but still translated pages are not coming.

So, I wonder if it's really problem you advised or other problem. Could you please check what is exact problem?

gtranslate is very important function in my pages and I really need to make it normal urgently.

Thanks

Nick
mircrane
 
Posts: 21
Joined: Wed Sep 05, 2012 9:33 am

Re: not working...

Postby Yana » Tue Feb 11, 2014 10:51 am

Hi,

Please make sure that your hosting provider is not blocking our IP address 94.23.220.123 .
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Yana
 
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Re: not working...

Postby mircrane » Tue Feb 11, 2014 1:24 pm

Dear Yana,

are you sure it's because my hosting blocked your IP? I sent request to godaddy and waiting.
If they say "we didn't blocked", then what should I do?????
mircrane
 
Posts: 21
Joined: Wed Sep 05, 2012 9:33 am

Re: not working...

Postby mircrane » Tue Feb 11, 2014 1:57 pm

Dear Yana,

I just finished talking with online Godaddy support after wait 20min. on international phone call. support guy checked me over 10min. and he said " godaddy is not blocking this IP"

I really need solution for this. please help me again to find problem and fix.

Thanks

Nick
mircrane
 
Posts: 21
Joined: Wed Sep 05, 2012 9:33 am

Re: not working...

Postby Yana » Tue Feb 11, 2014 4:51 pm

Hi,
The problem is related to the loading time. Your page is too slow. Please check the screen shot
Image
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
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Yana
 
Posts: 4140
Joined: Thu Jan 12, 2012 6:21 pm

Re: not working...

Postby Edvard » Tue Feb 11, 2014 5:13 pm

Hi,

We have checked it on our side and we are not able to access your site from our server. Please contact your hosting and ask to fix the issue.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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