Forum Archive - Not working with internet explorer 9

When we try and edit any translation using Internet Explorer 9, when we click on the little pencil icon, the edit box appears but it's completely blank. Clicking on any cart button on the page just freezes the page and nothing appears at all. IE doesn't crash, you just can't click on anything else on the page until you refresh it. We have tried on multiple computers and it's the same issue. Firefox works fine but we need it to work with IE. Site is www.futureselves.com/nl How can we edit translations using IE9? Thanks.

Hi, Please use the edit feature in FireFox browser instead.

Hi, SO the extension doesn't support IE? The most commonly used browser in the world? Do you advertise this anywhere? What about corporate environments that don't allow browsers outside of IE? Thanks, Shayde

The extension supports IE. Since your visitors are not going to edit the languages and only you can make edits you will need to use Firefox/Google Chrome for only that purpose. Hope this makes sense.

Yes it makes sense but not very helpful. What if the person that needs to edit the translation can only use IE9? Like in a corporate environment where they do not have the rights to install other browsers? IE is the most popular browser by far and your extension does not fully support it. I suggest you advertise this fact somewhere on your site, it is a major restriction of the extension.

We will fix it in the near future, however it is really a minor bug. Hope you don't work in an environment without having a right to install other browser than IE.

Is there any new development about this subject ? I'm having this problem too. Thanks !

Hi, The release will be followed by a testing period which might take a long time.