Forum Archive - Our enquiry form doesn't work in other languages

Hello. I only have one last issue with the translation. I have given you 2 links as follows. The first one is the native language of the site = English. The enquiry form works fine, sending an enquiry to the owner and a copy to the enquirer. http://www.rentinthealgarve.co.uk/vrs/f ... ho-84.html However, when you make an enquiry when the page is translated in Portuguese for example, the captcha code fails. http://pt.rentinthealgarve.co.uk/vrs/fr ... ho-84.html I asked the script maker and they say that their script can only work under the same domain on which it is installed. It can't work on a subdomain. If we want their script to work on http://pt.rentinthealgarve.co.uk we have to have the script installed there also. Please can you help ? Without this being fixed, I cannot use the translations. I will even accept the enquiry to always be in English and never to traslate !... Thank you.

Hi, I see a possible solution to your issue. Can you change the form code and replace <input type="hidden" name="folder" value="/vrs/" /> with <input type="hidden" name="folder" value="http://www.rentinthealgarve.co.uk/vrs/" /> Let me know. Thanks!

Edvard, no unfortunately that didn't work. My developer is stating that "Session varibales are not being retained"...any more ideas please. Thank you.

Hi, I see that you have done the change incorrectly. Currently you have <input type="hidden" name="folder" value="" /> <input type="hidden" name="folder" value="http://www.rentinthealgarve.co.uk/vrs/" /> While you should have only the 2nd row of the code. If you can set a cookie domain with dot like .rentinthealgarve.co.uk it will also solve the issue with the sessions between domain and subdomain. So, to summarize, you need to change the code as I suggested or set a subdomain wide cookie domain. I would prefer going with the code change to not make global changes. Let me know. Thanks!

You have asked for access details, so I will wait to hear from you, thanks.

Thank you. We are working on it. I'll contact you ASAP.