Our enquiry form doesn't work in other languages

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Our enquiry form doesn't work in other languages

Postby rentinthealgarve » Mon Apr 14, 2014 6:06 pm

Hello. I only have one last issue with the translation. I have given you 2 links as follows. The first one is the native language of the site = English. The enquiry form works fine, sending an enquiry to the owner and a copy to the enquirer.

http://www.rentinthealgarve.co.uk/vrs/f ... ho-84.html

However, when you make an enquiry when the page is translated in Portuguese for example, the captcha code fails.

http://pt.rentinthealgarve.co.uk/vrs/fr ... ho-84.html

I asked the script maker and they say that their script can only work under the same domain on which it is installed. It can't work on a subdomain. If we want their script to work on http://pt.rentinthealgarve.co.uk we have to have the script installed there also.

Please can you help ? Without this being fixed, I cannot use the translations. I will even accept the enquiry to always be in English and never to traslate !... Thank you.
rentinthealgarve
 
Posts: 16
Joined: Fri Mar 28, 2014 1:38 pm

Re: Our enquiry form doesn't work in other languages

Postby Edvard » Mon Apr 14, 2014 6:19 pm

Hi,

I see a possible solution to your issue.

Can you change the form code and replace

Code: Select all
<input type="hidden" name="folder" value="/vrs/" />


with

Code: Select all
<input type="hidden" name="folder" value="http://www.rentinthealgarve.co.uk/vrs/" />


Let me know.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

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Edvard
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Re: Our enquiry form doesn't work in other languages

Postby rentinthealgarve » Mon Apr 14, 2014 9:27 pm

Edvard, no unfortunately that didn't work. My developer is stating that "Session varibales are not being retained"...any more ideas please. Thank you.
rentinthealgarve
 
Posts: 16
Joined: Fri Mar 28, 2014 1:38 pm

Re: Our enquiry form doesn't work in other languages

Postby Edvard » Mon Apr 14, 2014 9:49 pm

Hi,

I see that you have done the change incorrectly. Currently you have

Code: Select all
<input type="hidden" name="folder" value="" />
<input type="hidden" name="folder" value="http://www.rentinthealgarve.co.uk/vrs/" />


While you should have only the 2nd row of the code.

If you can set a cookie domain with dot like .rentinthealgarve.co.uk it will also solve the issue with the sessions between domain and subdomain.

So, to summarize, you need to change the code as I suggested or set a subdomain wide cookie domain. I would prefer going with the code change to not make global changes.

Let me know.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

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Edvard
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Re: Our enquiry form doesn't work in other languages

Postby rentinthealgarve » Thu Apr 17, 2014 3:29 pm

You have asked for access details, so I will wait to hear from you, thanks.
rentinthealgarve
 
Posts: 16
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Re: Our enquiry form doesn't work in other languages

Postby Yana » Thu Apr 17, 2014 4:11 pm

Thank you. We are working on it. I'll contact you ASAP.
Regards,

Yana Ghahramanyan - GTranslate Team

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