[Solved] PAID but I Haven't Received Pro Version

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[Solved] PAID but I Haven't Received Pro Version

Postby shawneo » Tue Dec 27, 2011 8:14 pm

Hi Sir,

It has been about a week now and I have yet to receive your pro version by email. I have emailed you mutliped times through your contact form and have yet to receive a response from you. I just checked my bank account and the $103.79 has posted to my bank account. I'm a little confused that you are charging this much money for an extensions and have such poor customer support.

I am being as patient as I can waiting to receive your product. However, if I don't receive it soon then I am going to have to contact Joomla Extension directory and report that you have not delivered your product.

I sincerely hope this is all just a big mistake and we can get this resolved ASAP. My Paypal account email is: life at securenym dot net
shawneo
 
Posts: 9
Joined: Tue Dec 27, 2011 8:05 pm

Re: PAID but I Haven't Received Pro Version

Postby shawneo » Wed Dec 28, 2011 3:27 pm

Has anyone heard from Edvard??? He seems missing in action. Maybe on holiday. I have been trying to get ahold of him for 3 or 4 days now. hope everything is okay...
shawneo
 
Posts: 9
Joined: Tue Dec 27, 2011 8:05 pm

Re: PAID but I Haven't Received Pro Version

Postby Edvard » Thu Dec 29, 2011 4:01 pm

Hi,

Sorry for my late response. I have just resent the product to your PayPal email. Please check the spam folder. If you have antivirus program that blocks zip attachments, please provide a different email address.
Regards,

Edvard Ananyan - GTranslate Team

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Edvard
Site Admin
 
Posts: 4183
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia

Re: PAID but I Haven't Received Pro Version

Postby shawneo » Thu Dec 29, 2011 7:19 pm

Edvard wrote:Hi,

Sorry for my late response. I have just resent the product to your PayPal email. Please check the spam folder. If you have antivirus program that blocks zip attachments, please provide a different email address.


Hi Edvard,

I think it is getting blocked for some reason. Please send it to revolutionaryones at yahoo dot com

This is my other email address.

Thank you!
Shawn
shawneo
 
Posts: 9
Joined: Tue Dec 27, 2011 8:05 pm

Re: PAID but I Haven't Received Pro Version

Postby shawneo » Fri Dec 30, 2011 8:02 am

:!: Hey Edvard can you send to the new email address. Hopefully I will get it this time:

revolutionaryones at yahoo dot com
shawneo
 
Posts: 9
Joined: Tue Dec 27, 2011 8:05 pm

Re: PAID but I Haven't Received Pro Version

Postby shawneo » Sat Dec 31, 2011 12:03 am

Please help Edvard. I really needed this about a week ago!!! send to revolutionaryones at yahoo dot com

I need to receive the pro version since i paid for it like 2 weeks ago and havent received it yet.
shawneo
 
Posts: 9
Joined: Tue Dec 27, 2011 8:05 pm

Re: PAID but I Haven't Received Pro Version

Postby Edvard » Tue Jan 03, 2012 6:41 am

Just sent.
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
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Edvard
Site Admin
 
Posts: 4183
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia

Re: PAID but I Haven't Received Pro Version

Postby shawneo » Tue Jan 03, 2012 10:43 am

Thanks! I got it!! Woot woot!

Let me know if you want help with your forums. Make me an admin and I wil clean them up for you or at least try k. Also I can get you set up with a better captcha system or something. Whatever it takes I will help out k.

Peace,
Shawn
shawneo
 
Posts: 9
Joined: Tue Dec 27, 2011 8:05 pm

Re: PAID but I Haven't Received Pro Version

Postby Edvard » Tue Jan 03, 2012 6:08 pm

Hi,

Thanks for your offer. If you can suggest a better captcha, I can install it to fight spam.

BTW. Are you able to provide technical support for GTranslate on our forum?
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Edvard
Site Admin
 
Posts: 4183
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia


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