Access denied. Your IP address [94.23.220.123] is blackliste

Popular automatic website translation tool

Access denied. Your IP address [94.23.220.123] is blackliste

Postby rentinthealgarve » Sun Dec 21, 2014 6:04 am

Although my host has white listed the ip, I still get the message appearing now and again. A temporary fix (lasts 72hrs) is achieved by my host manually 'throwing a switch' somewhere. They tell me that due to the excessive connections being made by Gtranslate, my host thinks it is a DDOS attack. They have asked is there a way you can limit the number of connections it is making to my host ? p.s. this is the Enterprise service, and apart from this, it has always worked like a dream !
rentinthealgarve
 
Posts: 16
Joined: Fri Mar 28, 2014 1:38 pm

Re: Access denied. Your IP address [94.23.220.123] is blackl

Postby Yana » Sun Dec 21, 2014 10:48 am

Hi,
Our server is not attacking your server. It is not from our IP address. You will see our IP address instead of the visitor's/bots IP because all the requests for the translated pages go trough our server. You should analyze your traffic and block spam bots on your server.
Regards,

Yana Ghahramanyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Yana
 
Posts: 4129
Joined: Thu Jan 12, 2012 6:21 pm

Re: Access denied. Your IP address [94.23.220.123] is blackl

Postby rentinthealgarve » Mon Dec 22, 2014 12:04 am

Hello again. I spoke to my host who has looked at the logs - they ruled out bots as they say it is something hitting them just from 94.23.220.123 and their most 'educated guess' is that after performing whatever task is being done each time, your server is not closing the sql connection - and they are staying open. Any ideas on this one please ? thanks very much.
rentinthealgarve
 
Posts: 16
Joined: Fri Mar 28, 2014 1:38 pm

Re: Access denied. Your IP address [94.23.220.123] is blackl

Postby Edvard » Mon Dec 22, 2014 12:25 pm

Hi,

It is our proxy IP address and we send also the real IP address, they can check that instead.

If connections stay open you need to check your files and make sure to close the connection each time it opens. It is on your side and nothing more at this time cannot be suggested.

Thanks!
Regards,

Edvard Ananyan - GTranslate Team

Please leave your feedback on your CMS plugin directory. It is very important for us!
Google Translate Joomla
Google Translate WordPress
Google Translate Drupal
Edvard
Site Admin
 
Posts: 4179
Joined: Mon Jun 28, 2010 1:54 pm
Location: Yerevan, Armenia


Who is online

Users browsing this forum: No registered users and 0 guests

2GLux